Disclaimer
Last updated: March 2025
General Information
The information provided on this website and through Sparkle Motors’ communications is intended for general informational purposes only. It relates solely to the car wash and vehicle detailing services we offer in Kenya, including our Undercarriage Cleaning, Quick Wash Express, and Full Detailing Service packages. While we take great care to keep our content accurate, current, and helpful, Sparkle Motors makes no formal warranties or representations of any kind regarding the completeness or absolute reliability of any information presented here. Your use of this website and our services is entirely at your own discretion.
Service Results
Sparkle Motors is committed to delivering high-quality car wash and detailing results on every visit. However, we cannot guarantee identical outcomes for every vehicle, as final results may vary depending on factors beyond our control. These include, but are not limited to, the existing condition of the vehicle’s paintwork, the presence of deep scratches, oxidation, rust, or prior damage, the age and type of the vehicle, the nature and severity of staining or contamination, and the specific service package selected. Our team will always apply professional care and industry-appropriate products, but customers should understand that certain pre-existing conditions may limit achievable results. Our staff will advise you honestly before and during service if we foresee any limitations.
Accuracy of Information
Sparkle Motors strives to ensure that all service descriptions, pricing details, and promotional information published on our website and marketing materials are accurate and up to date at the time of publication. However, service offerings, pricing, operating hours, and package inclusions are subject to change without prior notice. We recommend contacting us directly to confirm current pricing and availability before your visit. Any reliance you place on information found on our website is therefore at your own risk, and Sparkle Motors shall not be held responsible for any inconvenience arising from outdated or inadvertently incorrect information.
External Links
Our website may from time to time include links to third-party websites, social media platforms, or partner pages for your convenience and reference. These external links do not constitute an endorsement or recommendation by Sparkle Motors of the content, products, or services found on those sites. We have no control over the nature, content, or availability of third-party websites, and we accept no responsibility for any loss or inconvenience caused by visiting them. We encourage all visitors to review the terms and privacy policies of any external sites they choose to access.
Limitation of Liability
To the fullest extent permitted under applicable Kenyan law, Sparkle Motors, its management, staff, and service partners shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of our car wash services or reliance on information provided through our website or communications. This includes, without limitation, any dissatisfaction with service results due to pre-existing vehicle conditions, minor incidental contact during the wash process consistent with standard industry practice, or any delays in service delivery caused by circumstances outside our reasonable control. In the event of a specific service-related concern, we encourage customers to raise the matter directly with our team so that we may address it promptly and fairly.
Contact
If you have any questions, concerns, or feedback regarding this disclaimer or any aspect of our services at Sparkle Motors, we welcome you to get in touch with us. Our friendly team is always ready to assist you. You can reach us by phone at +254 712 345 678 or by email at [email protected]. We value every customer relationship and are committed to resolving any queries with transparency, professionalism, and care.